MOLLOY ROOFING COMPANY
Residential Roofing FAQs
Answers to common questions about roof repair, replacement, materials, and the roofing process.
Helpful Information for Homeowners
We understand that roofing projects can come with a lot of questions. Below are answers to some of the most common questions we receive from homeowners throughout Greater Cincinnati and Northern Kentucky.
If you don’t see your question here, feel free to contact our team—we’re happy to help.
Residential Frequently Asked Questions
General Roofing Questions
How do I know if I need a new roof?
Common signs include missing or damaged shingles, leaks, sagging areas, or a roof that is 20+ years old. A professional inspection is the best way to determine whether repair or replacement is the right solution.
Can my roof be repaired instead of replaced?
In many cases, yes. If the issue is isolated, a repair may be sufficient. However, if the roof is aging or has widespread issues, replacement may be the more cost-effective long-term option.
How long does a roof replacement take?
Most residential roof replacements are completed in 1–2 days, depending on size, complexity, weather, and material type.
How long does a roof typically last?
The lifespan of a roof depends on the material, installation quality, and ventilation. Asphalt shingles typically last 20–30 years, while slate and tile roofs can last significantly longer with proper preventative maintenance.
How much does a new roof cost?
Roof replacement costs vary based on size, materials, pitch, accessibility, and overall complexity. The best way to get accurate pricing is through a professional on-site estimate.
Can you provide pricing over the phone?
No—roofing costs depend on many variables that require an on-site evaluation. Photos can help expedite the estimating process, but a full inspection ensures accuracy.
Minor Repairs & Service Calls
How do I schedule a roof repair or service call?
You can book a service call through our online form or by calling our office. Our team will review your issue and schedule a technician to evaluate and complete repairs where possible.
What does a service call include?
A standard service call includes a visit for a technician to diagnose the issue and perform minor repairs where possible. All service calls are subject to a minimum charge. Additional time or materials may result in added cost. Service calls are reserved for repairs expected to be completed in 1-2 hours. If the issue appears more complex, the project is referred to our estimating team for a full evaluation and detailed proposal.
How quickly can repairs be completed?
Many routine minor repairs are completed within a few days, depending on demand and weather. More complex issues will require a detailed estimate and scheduling. Seasonal backlogs are common in wet months.
What are the most common causes of roof leaks?
Leaks are often caused by damaged shingles, failing flashing, aging materials, clogged gutters, or issues around penetrations like vents and chimneys.
Gutter Systems & Drainage
Why are gutters important?
Gutters direct water away from your home’s roof, siding, and foundation. Without proper drainage, water can cause structural damage, leaks, and erosion.
How often should gutters be cleaned?
Most homes should have gutters cleaned at least twice per year—typically in the spring and fall. Homes with heavy tree coverage may require more frequent cleaning.
Can damaged gutters be repaired?
Yes, in many cases. However, older or severely deteriorated systems may require replacement for long-term performance.
What are box gutters, and can they be repaired?
Box gutters are built-in gutter systems commonly found on older homes. While some repairs are possible, long-term solutions often involve installing a new liner system.
Do gutter guards really work?
Gutter protection systems can significantly reduce debris buildup and maintenance, but they do not eliminate the need for occasional cleaning.
Materials & Systems
What types of roofing materials do you install?
We primarily install asphalt shingles, slate & tile roofing, and low-slope, TPO, EPDM, rubber systems. We also provide gutter systems, ventilation, and exterior services.
What are asphalt shingles made of?
Asphalt shingles are made of a fiberglass base coated with asphalt and mineral granules, providing durability, weather resistance, and aesthetic appeal.
What are the black streaks on my roof?
Dark streaks are typically caused by algae growth. Many modern shingles include algae-resistant technology to help prevent this from occurring.
Should flashings be replaced during a new roof?
Yes. Flashings are critical to preventing leaks, and replacing them ensures the new roof performs properly over time.
Ventilation & Attic Performance
Why is attic ventilation important?
Proper ventilation helps regulate temperature and moisture in your attic, preventing mold, ice dams, and premature roof deterioration.
Is ventilation important in the winter?
Yes. Poor ventilation can trap warm, moist air in the attic, leading to condensation and potential damage.
Is ventilation important in the summer?
Absolutely. Proper airflow reduces heat buildup, improves comfort, and helps extend the life of your roof.
Weather & Seasonal Issues
What are ice dams?
Ice dams form when melting snow refreezes at the roof edge, causing water to back up under the roofing system.
How can ice dams be prevented?
The best solutions include improving insulation and ventilation, and/or installing ice and water shield.
Can roofing work be done in winter?
Yes, roofing can be performed year-round, though weather conditions may impact scheduling and installation methods.
What happens if it rains during my project?
We monitor weather closely and take precautions to protect your home if conditions change during installation.
Process & Expectations
Do I need to be home for an estimate?
No, but it can be helpful. Being available allows you to discuss concerns and ensure all aspects of the project are addressed.
How long does it take to receive an estimate?
Turnaround time varies depending on demand and project complexity, especially during peak seasons.
What is Molloy’s typical scheduling timeline?
Service call work is often completed within days, while larger projects may require additional scheduling time due to demand and weather. Seasonal backlogs can occur, depending on the time of year.
Company & Trust
Is Molloy Roofing Company insured?
Yes. We carry full liability and workers’ compensation insurance for your protection.
How experienced is your team?
Our team includes highly experienced professionals, many with decades of hands-on roofing and gutter expertise. We currently have quite a few employees with 30+ years, 40+ years and 50+ years of industry experience.
When was Molloy Roofing Company founded?
Molloy Roofing Company was founded in 1900 and has served the Cincinnati region for over 125 years.
What makes Molloy different from other roofing companies?
We are a full-service contractor—not just a roofing sales organization—with expertise in all roofing types, gutter systems, and exterior components, backed by generations of experience.
Payments & Next Steps
How do I pay for services?
Payment methods vary by service type but may include on-site payment, check, or secure online payment options.
How do I get started?
You can request an estimate or book a service call through our website or by contacting our office.
WHY MOLLOY
Why Homeowners Choose Molloy Roofing Company
- Serving Cincinnati Since 1900
- 125+ Years of Roofing Experience
- Expertise in Modern and Historic Roofing Systems
- Professional and Safety-Focused Crews
- Trusted by Generations of Homeowners
Proudly Serving Greater Cincinnati & Northern Kentucky
Ohio
- Hamilton County
- Clermont County
- Warren County
- Butler County
Kentucky
- Kenton County
- Campbell County
- Boone County
Still Have Questions?
Our team is here to help. Contact us today to discuss your roofing, gutter or exterior needs.
